Walmart Employees Share The Most Absurd Customer Behavior They’ve Ever Witnessed
Weird things always seem to happen at Walmart. Whether you’ve worked there for decades or just step inside every so often for a quick grocery run, you’ve surely seen some interesting customer and employee behavior.
But the following Walmart stories are so outrageous they will shock even the most frequent Walmart visitor. From customers trying to return empty boxes to oddballs bringing all types of animals into the store, these true stories will astound you. Get ready to be stunned, confused, and potentially put off from visiting Walmart ever again!
#45 Stranger Than Usual Behavior
A few years ago, I was tasked with converting surveillance video footage for an attorney. The was footage showed a lady cracking open a bottle of olive oil and pouring some out on the floor. She then looked around, walked over to the spill, and made herself slip and fall. It was so funny to watch. I couldn’t help but call some of my coworkers over to my desk so they could get a good laugh too.
#44 Sharing The Love
I worked at Walmart in the early ’90s. During one shift, I went on my break and saw this huge guy in a tank top—maybe 350 pounds—in the deodorant aisle. He put on some deodorant, recapped the stick, then put it back on the shelf. I told my manager about it and he said stuff like that happened all the time.
#43 More Than Meets The Eye
I was a maintenance worker at a local Walmart. One day, I was out retrieving carts when loss prevention called out for help. One of the employees caught the pharmacist stealing a bottle of dish detergent.
They got into a bit of a physical struggle and at some point, the pharmacist’s jacket came off. Numerous pill bottles fell out and got scattered across the parking lot. His long-running scam ended up getting ruined by a $2 bottle of dish soap!
#42 Not Only The Customers Have Issues
My mom worked at Walmart for about a year. She actually liked it there because it kept her on her feet more, but she ended up quitting after the jewelry department manager had a meltdown and started throwing jewelry at customers. One old lady even got pelted in the head with a heavy ring box during the incident.
It turns out, the manager was selling the jewelry to her friends and family but she would keep the boxes and stuff them with rocks so the inventory would stay the same. She had the meltdown right before she was caught.
#41 Before He Was Even In The Store
One time while I was driving to work, an SUV came barreling out of nowhere. It blew through a stop sign, cut me off, and sped into the Walmart parking lot. The driver pulled up to the front and parked literally next to the entrance doors. I parked my car and made my way to the entrance, anxious to see the guy behind the wheel. Out stepped a dude with no shirt, wearing shorts and high heels. He went straight to checkout, got what he needed and left.
#40 Did You Hear Me?
I once worked a shift in the hardware section of the store.
An elderly customer approached me with questions about a vacuum in one of the aisles. He pointed to the vacuum and asked, “Will this work on a carpet?” I told him yes. He then asked if he could open one of the boxes and try the vacuum on our NON-CARPETED floor. I told him no but he proceeded to open a box and assemble the product right in front of me.
#39 Don’t Underestimate The Door Guy
I worked in the Garden Center at a Walmart and we had our own gate entrance as other Garden Centers do. This meant we also had our own greeter. Let’s call him Dale.
Dale was in an electric wheelchair. He got into an accident after the Vietnam War and ended up a quadriplegic, but his arms still worked a little and he could check receipts with them.
Dale took his job very seriously. One day, someone tried to pull the old Walmart dash with a big stereo system, but they had no car waiting outside. I’m pretty sure they figured they could get pull it off because of Dale’s condition and all, but little did they know they were messing with the wrong guy. Dale tore after the guy through the parking lot in his chair, nipping the backs of his heels with the metal footrests. The guy had no choice but to ditch the massive box and sprint away. Dale then pushed the box with his footrests all the way back into the store, as happy as could be.
#38 Time For A Snack?
I was at Walmart getting an eye exam in the vision center. When I walked by one of the rooms, there was an old man eating a piece of fried chicken while he got his eye exam.
#37 Unexpected Disrespecter
One time, a guy catcalled me while I was working at Walmart. I worked in the produce section so I had on one of those green aprons and my hair was up in a ponytail.
You know what was great? The look on the guy’s face when he realized I was a dude.
#36 Escaping The Long Arm Of The Law (Almost)
We had a customer who we called Huffy because she would come in, huff the aerosol dust remover that people use to clean their keyboards, then pass out in the bathroom for a few hours. I should also tell you that at the end of our parking lot, there’s a small grassy median, and on the other side of the median is a Burger King. Remember this.
Well, management and loss prevention got tired of Huffy coming in and stealing dust remover. So the next time she came in, a manager and a loss prevention associate approached her. Somehow, Huffy was able to sniff a few cans of dust remover before the two associates moved in. Once Huffy saw two employees walking toward her, she took off as fast as she could. I’m not sure why they chased her honestly; it was probably a slow day for them. The electronics worker who saw this whipped out his walkie and radioed us up at the front: “It’s going down and it’s moving towards you.”
I didn’t have anybody with me at the desk so I moved out onto the floor just in time to see Huffy and the two associates streak through the doors like bats. I then saw Huffy get in her car and speed out of the parking lot, clipping two cars as she made her escape and leaving behind two winded Walmart workers watching as she drove into the sunset.
Soon after, the chemicals from the dust remover she huffed started to kick in. I watched the car start to swerve halfway down the parking lot, then straighten out as Huffy gunned it. She jumped the median and slammed her car through the back wall of the Burger King.
#35 Sorry, But You Can’t Return That
Just this Monday, an old man came into Walmart and tried to return a portable DVD player that had feces all over the packaging. No way I was allowing that to be returned.
#34 I Guess He Didn’t Hurt Anyone?
I remember one time, two guys came in close to the end of my shift. They came to my register with shoes and a tag. I noticed one of the guys was really jitty and couldn’t stand still longer than two seconds. He was definitely tipsy. The other guy was his friend and he was thankfully sober.
The guy who was tipsy told me that he was wearing the shoes he wanted to purchase so he brought another pair from the shelf with a tag. It was no big deal to me, people did that all the time. “Sure,” I said. “May I put your shoes in a bag with that tag? Just in case?”
He replied: “Yeah! What an AWESOME idea! Thanks!” He paused, then started bouncing like a little kid, “Can I show you my new shoes?! Can I? Can I?” His friend shrugged at me.
It seemed harmless enough, so I said, “Sure.” He then showed me the fluffy PINK SLIPPERS he was wearing. I stared at them and then pasted on a smile, saying, “Yeah, they’re nice.”
He then grabbed the bag and ran outside. In the pouring rain.
#33 No Plastic Disaster
It was Saturday before Christmas and shops were to be closed on the following Sunday. The superstore I worked at was really, really big, and everyone was shopping like mad for the Christmas holidays. All of a sudden, the card processing system failed. People could still pay with cash, but it was chaos. Just imagine a sea of abandoned shopping carts stuffed to the brim with items, some of which were non-returnable (like cut meats from the deli).
#32 Do You Feel Bad For Her?
I worked at one of the older Walmart stores back in 1998. I don’t recall many of the customers, except Ms. Allen.
Ms. Allen was this elderly woman whom everybody knew. She had a bad stutter. She lived alone and had really poor hygiene. Her hair was always frizzy, and she often smelled of terrible B.O. She would always put $100 or so worth of granny panties on layaway, pay her minimum deposit, then come back a month later and cancel the layaway. Customers were allowed up to three layaway accounts at a time, and she made full use of that policy.
She had been caught shoplifting a few times at the store. She always carried this giant purse in the baby seat of her cart, big enough to probably smuggle out a TV. She was caught a few times trying to make off with the granny panties. When loss prevention and the local police tried to question her, she’d try speaking with the really bad stutter, and would just let her go.
#31 Not Gettin’ Away Today
When I worked as a cashier, someone gave me a fake $100 bill so badly made that the ink smeared when I scratched the corner. I had to walk away from my register and notify the floor manager. To my surprise, the person who handed me the fake bill didn’t seem to understand what was happening and waited there until the cops showed up. At one point, he asked me what the hold-up was and I even told them that his bill was fake. He was taken in for questioning.
#30 Super Unique
I worked at a Phoenix-area Walmart in the 2000s. We used to have a customer come in dressed head to toe in a baby outfit, complete with a bonnet, pacifier and adult diapers. He was a middle-aged white guy. The first time I ever saw him, I freaked out but everyone else was just like, “Oh, that’s Baby Guy.” Apparently, he was a normal guy with a wife and a baby and one day he just snapped and decided to live the rest of his life dressed as a baby. He would pay people to come to his house and change him and feed him in a high chair. He was a minor celebrity in the area before he passed away.
#29 Gross. Just Gross.
Just last week, I was in the employee bathroom when another associate walked in. All the stalls were full so he went in the sink, didn’t wash his hands, and left.
#28 Unexpected Confusion
As I was walking to my car after I had clocked out, some guy pulled up beside me and asked me if I knew where the Walmart was. I turned around and pointed to the building I had just walked out of. It was literally right there.
#27 The Most Glorious Mullet
I went to Walmart at midnight in Missouri and saw the most glorious mullet I had ever witnessed. I also saw a freakishly strong kid pushing a cart full to the brim with bottles of Gatorade.
#26 Does That Count As A Service Animal?
One time, a woman had a live goose in her shopping cart. She said it was a service goose. When the staff asked if they could see the goose’s documentation, she said no.
There was also this other guy who came in with a live goat. He also said it was a service animal.
#25 On A Family Outing
I saw a family of very overweight people in their pajamas at 5 p.m., all riding on motorized carts.
#24 Well, She Tried…
I was once in line behind a woman who was trying to buy a half dozen eggs, though it kept ringing up as a full dozen. The cashier spent several minutes messing around with her computer to try and identify the problem, then finally called over the manager for help. The first thing the manager said was, “We don’t sell half dozens… Did you cut a carton in half?” The lady responded, “Yeah, I only needed 6.”
#23 Extreme Jealousy
At my local Wisconsin Walmart, a female employee was promoted to cashier in the liquor department. This made another female employee jealous because she wanted that job. She went in there one afternoon, took off her shoes and started throwing them at her.
#22 Was The Line Too Long?
Three weeks into my sentence at Walmart, a grown adult went #2 in one of the food aisles. Welcome to the big leagues, kid.
#21 Sorry, You Can’t Return That: Part 2
A few years ago, somebody brought an empty drone box into the store. He said he wanted to return the drone but had lost it.
#20 Bathroom Or Hospital?
A few years ago, a young woman walked into my local Walmart, went straight to the bathroom, then five minutes later walked out of the store. Turns out, she had given birth in one of the toilets! She left the baby there and it was still alive!
#19 Dirty Deeds
This was back in the late ’90s. I was working at Walmart in the Garden Centre and there was a guy looking at lawn fertilizer. I walked over and asked if he needed help. He said, “Not now, I’m just looking at the different kinds you have.” It was a pretty standard reply, so I said, “Okay, just let me know.”
I walked away, then swung back about five minutes later. The same guy had opened about 10 different bags of fertilizer, spilled them all over the ground and was rolling around in it. He also tasted the stuff at one point. I called my manager because I did not want to deal with it. Security escorted the guy out of the store and called poison control.
#18 The Service Skunk Isn’t The Worst Part
There was one family who always came to the Walmart I worked at. They ran an animal rescue shelter as a family business. They’d come once or twice a week and collect all the fruit and vegetables that would have otherwise gone to a food bank or the compactor. They claimed it was for the animals, but the produce associates said they’d eat it right off the truck.
They would also often bring a rescue skunk into the store with them and claim it was a service skunk that alerted the dad when his blood sugar levels were too high. The kids were also always unwashed and poorly dressed. They frequently got scabies and lice medication from the pharmacy.
#17 Forgery Success
I had a guy bring in a copied $10 bill to make a purchase. When I told him he couldn’t use it, he demanded to speak with a manager.
Despite the hand-colored, xeroxed $10 bill, the manager approved the sale. I didn’t even bother arguing. It’s Walmart.
#16 So Did He Really Want It?
Once I had a redneck with a mullet try and steal a comforter by just walking out with it. When I asked to see his receipt, he handed me a receipt from 7/11 instead. When I told him the receipt wasn’t even from Walmart, he just looked at me with the biggest smile and said, “AYYYYEEEEEE.” He then handed me the comforter and walked out as if nothing happened.
#15 Just Trying To Help
One time, I was sitting outside during my break when a car drove up the road super fast.
The car somehow ended up going over the top of a hedge that was blocking the road, and the driver flipped the car upside down. I ran over and the guy crawling out of the car started threatening bystanders. There was also another guy inside the car but he was unconscious. He had his seatbelt on and bleeding from his head.
I was middle of a call for an ambulance when I walked up. The driver saw me on the phone and full on sprinted at me. He started screaming threats at me, saying he was going to end me.
So I ran back into Walmart, give everyone the heads up about the crazy man, and they hid me away. The crazy man then came in, looked around and ran back out. The cops come after the driver fled. The passenger was taken away and a manhunt ensued.
Turns out, the car was stolen. I had to be the one to identify the driver.
#14 An Accident?
I was part of the construction team for a new Walmart store back in the ’90s. At the grand opening, there were lines stretching all the way to the back of the store. It was madness. A woman in line also swallowed a bottle of Tide liquid laundry detergent, so when the ambulance arrived, it got even crazier.
It turns out she didn’t speak English and thought it was fruit punch, probably because of the red bottle.
#13 She Knows What She Likes
I worked in the deli. One of my regular customers was this obese lady who rode a scooter and often had me dig out the softest potato wedges because she didn’t have any teeth.
#12 Watch Out For Those Doors…
I worked in a Walmart Superstore as a night stocker. The store was open 24/7, so we had to deal with all the tipsy people after 2 a.m. We would shut off the automatic doors after that to limit the number of people who came in since beer thefts were often.
One time, a guy grabbed a 24-pack and bolted for the door. He hit the mat and the door didn’t open, so he went straight through. It knocked him out cold. We pulled him away from the door and called the cops. He was still out when they took him away.
#11 So Many Things
I saw so many things:
One time, two guys were tossing a gallon of milk to each other. I just sat there watching them in speechless disbelief. At one point, the carton dropped and milk exploded everywhere. They didn’t even bother to call someone to clean up the mess. They just grabbed another gallon and left the scene.
I caught several women stealing eggs out of the cartons putting them in their purses. This was almost a daily occurrence. It was so bad they even had to put up cameras in front of the eggs.
A lot of people like to play bumper cars with the motorized carts. Some days, they even take them out to the parking lot.
I’ve had people look inside the dairy cooler and yell at me to give them a carton from crates because the ones stocked on the shelf weren’t good enough I suppose.
There was this one guy who took a giant empty bag of Purina dog food and filled it up with steaks and chicken from the meat section. He re-stapled it and everything. I kept an eye on him to see which line he was going to and reported him to the cashier. He was caught.
One lady cussed me out because we were sold out of Tyson’s chicken. She was saying, “Y’all Walmart, how can you be sold out of that?!”
#10 I Don’t Think You Can Complain About That
Both of my parents work at the Walmart home offices in Bentonville (not the actual stores). One day, my stepdad told me he took a call for a guy trying to sue Walmart because a woodchip had penetrated through the shoes he made out of tape that he bought from Walmart.
#9 Sorry, You Can’t Return That: Part 3
I worked in a Walmart twice over two different summers while on break from school.
A woman argued with me and two of my managers for a solid two hours about returning a Dyson sweeper… Except, it wasn’t a Dyson sweeper. My boss noticed the packaging was torn so she opened the box and inside was an old, used Shop-Vac. The woman swore she didn’t open it, and that the old one must have been inside the box when she bought it.
They gave her a full refund with Walmart credit. I almost quit that day but decided I should just lower the amount I cared.
#8 Tattoos Galore
A few weeks ago, I was walking through the first ever Supercenter and saw a man with a vertical line tattooed from his chest to his forehead and offensive symbols on each side of his neck.
#7 At Least He Tried?
An older gentleman had soiled himself while attempting to make it to the washroom. Upon failing to get there, he proceeded to stop in the linens section to clean himself off with the towels there. He then nicely placed the dirty towels back on the rack and proceeded to walk away, still slightly covered but not dripping any longer.
#6 You Were Probably Never Going To Get Away With It
Two men were hanging around Walmart late at night, probably in their late 30s. They were walking around with two televisions in their arms. Usually a red flag.
One slid by me, apologized and headed to the back of cosmetics. Soon after, the alarm went off as they busted through the fire exit. About seven of us went to the door. Technically, we couldn’t do anything, so we all just stood there. We informed them that the police had been called. The guys were in the parking lot and started freaking out. They were having a hard time getting the TVs into the car.
Finally, they jumped in the car and abandoned the second TV, which we went to retrieve. Unfortunately for one of the robbers, his wallet had slipped out of his pocket during the whole ordeal and we were able to identify him through his ID.
#5 Lots Of Green
On my first night as a cashier on my own, a man came to my line with every head of lettuce we had. It was like, 11 p.m. There were probably a hundred heads of lettuce in his cart. He didn’t say anything about it when I asked him what all the lettuce was for and the person who came over to help me looked just as confused as I was.
#4 Not Even A Thank You?
I was the front-end manager. During my last year with the company, I had a lady come out of the restroom and tell me there was someone in there yelling for help, so I went in. An extremely obese woman was stuck on the toilet because she hadn’t used the handicap stall. I had to go get a shopping cart and back it into her stall so she could grab it and I could heave her up. Of course, I had to hold the cart steady so she could wipe her butt. She didn’t thank me, nor did she clean herself… She just took the cart and plodded off.
#3 You Know It’s Bad When They Have To Call The Fire Department
I was a vendor for Walmart and left just after witnessing something spectacular.
A 300-pound female wearing a third of the clothes she should have been wearing in November was riding a mobility scooter and got stuck in an aisle because the battery gave out.
Not only did she get stuck and start screaming at everyone about it, but the fire department couldn’t get her out of the aisle because she wedged herself in. They had people with pallet jacks winding the aisle while six to eight firefighters were pulling on a rope tied to the seat of her scooter to get her out.
#2 More Empty Returns?
I had a lady come in wanting to return two boxes of frozen lasagna without a receipt. Normally this wouldn’t be a big problem, we would just have her exchange it for more food. However, the boxes were open and completely empty. She ate two family-size lasagnas, decided they didn’t taste good, and wanted her money back.
When I informed her that we needed at least 50 percent of the product, she wanted to speak to my manager. My manager ended up telling her the same thing I did. She then wanted to speak to his manager. He said the same thing.
She then threatened to call corporate. My assistant manager told her, “Okay, that’s 1-800 WALMART. Have a great day ma’am.” She stood right by the office and spent 30 minutes on the phone with corporate just to be told what we had been telling her all night.
#1 And They Let Them Return It?
My old store had a customer return a box of diapers they had purchased. The only thing was, the diapers had been used. Not sure how the person who took the return didn’t smell that.